Privacy Policy

1. Introduction

Balmoral Wolf Strategies Limited ("we", "us", "our") operates the Fired Up Club (the "Club"), a community initiative supporting Executives through job changes focused on practical support.

We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you interact with the Fired Up Club, including through our website(s), events, newsletters, membership applications, surveys, social channels, email communications, or any other related services (collectively, the "Services").

Balmoral Wolf Strategies Limited is the data controller for the personal data we process in connection with the Fired Up Club. Our registered office is at 12 Kiver Road, London, England, N19 4PD (Company number 16480309).

2. Personal Data We Collect

We may collect the following types of personal data:

• Identity and contact data: name, job title, company name, email address, phone number, postal address.
• Professional and demographic data: industry, organisation size, seniority level, professional interests, LinkedIn/profile links (where provided).
• Membership & engagement data: membership status, event attendance, RSVPs, preferences, feedback, survey responses, participation in discussions or forums.
• Technical & usage data: IP address, browser type, device information, pages visited, time/date of access, referral sources (collected via cookies, analytics tools, and server logs).
• Communication data: emails sent/received, messages, chat logs (where applicable), call recordings (with consent where required).
• Marketing & preferences data: consent choices, opt-in/opt-out status, interests/topics you select.

We do not knowingly collect special category data (e.g. health, race, religion) or data about children unless it is voluntarily provided in a professional context and we have a lawful basis to process it.

3. How We Collect Your Data

We collect data:

• Directly from you (e.g. when you register for membership, sign up for newsletters, attend events, complete forms, or contact us).
• Automatically through your use of our website/Services (cookies, analytics).
• From third parties (e.g. event partners, referral sources, public professional profiles such as LinkedIn where you have made information public, or payment processors for membership fees).
• Through interactions at live/virtual events hosted or co-hosted by the Club.

4. How We Use Your Personal Data

We process your personal data for the following purposes and lawful bases:

Purpose

Lawful Basis (UK GDPR Art. 6)

Examples

Provide and manage Club membership

Performance of a contract / Legitimate interests

Account management, event access, resources delivery

Communicate with you (news, updates, invitations)

Legitimate interests / Consent (for electronic marketing)

Newsletters, event invites, personalised opportunities

Organise and improve events & programs

Legitimate interests

RSVPs, attendance tracking, feedback analysis

Send marketing/promotional content

Consent (or soft-opt-in for existing contacts)

Relevant HR/leadership content, partner offers

Analyse usage and improve Services

Legitimate interests

Website analytics, member engagement insights

Comply with legal obligations

Legal obligation

Record-keeping, tax/VAT, responding to data subject rights

Prevent fraud / ensure security

Legitimate interests

Monitoring for misuse, security logs

5. Sharing Your Personal Data

We may share your personal data with:

• Service providers (e.g. email platform providers like Mailchimp, event management tools, cloud storage, analytics providers such as Google Analytics).
• Event co-hosts, speakers, or sponsors (only with your consent or where necessary for the event).
• Professional advisers (lawyers, accountants, insurers).
• Regulators, authorities, or courts when required by law.
• Successors in the event of a business sale/transfer (subject to equivalent protection).

We do not sell your personal data.

6. International Transfers

As a UK-based organisation, we primarily process data within the UK/EEA. Where data is transferred outside the UK/EEA (e.g. to US-based cloud providers), we ensure appropriate safeguards are in place, such as:

• UK International Data Transfer Agreement / Addendum
• Adequacy decision
• Standard Contractual Clauses (or UK equivalent)
• Binding corporate rules (where applicable)

7. Data Retention

We keep personal data only for as long as necessary for the purposes outlined in this policy:

• Active members → duration of membership + up to 2 years after lapse (for re-engagement).
• Event attendees/newsletter subscribers → up to 2–3 years after last interaction (or sooner if you unsubscribe/object).
• Legal/compliance records → as required by law (typically 6–7 years).

After these periods, data is securely deleted or anonymised.

8. Your Rights

Under UK GDPR you have the right to:

• Access your data
• Correct inaccurate data
• Erase data (in certain circumstances)
• Restrict processing
• Object to processing (especially marketing or legitimate interest processing)
• Data portability
• Withdraw consent (where consent is the basis)
• Lodge a complaint with the Information Commissioner's Office (ICO) – www.ico.org.uk

To exercise these rights, contact us at the details below.

9. Cookies & Similar Technologies

Our website uses cookies and similar technologies for essential functions, analytics, and (with consent) marketing. See our separate Cookie Policy [link if available] for details.

10. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or destruction (e.g. encryption, access controls, regular security reviews). However, no transmission or storage method is 100% secure.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with an updated "Last updated" date. Significant changes may be notified via email or website notice.

12. Contact Us

For privacy questions, rights requests, or complaints:

Email: inbox@firedupclub.com Post: Data Protection Lead, Balmoral Wolf Strategies Limited, 12 Kiver Road, London, England, N19 4PD

We aim to respond to all requests within one month.

Thank you for being part of the Fired Up Club. We value your trust.